SLA Support Level 3

Technical support 7 days a week - reply in 24H
Commercial advices 7 days a week - reply in 24H
Telephone 7 days 9AM to 20PM GMT time (Monday to Sunday)
Emails 7 days a week - reply in 24H


Technical advices
Telephone 7 days 9AM to 20PM GMT time (Monday to Sunday)
Emails 7 days a week - reply in 24H
Incidents Emails 7 days a week - reply in 24H